Terms & Conditions
In these Sales Terms and Conditions (Sales Terms), ”we”, “us” or “our” mean Australian Jumps Racing Association (ABN 163 937 206 ) (including its successors and assignees) and “you” or “your” means the person, organisation or entity that purchases saddles and other equestrian products and accessories, (Product or Products) from us. We and you are hereafter collectively referred to as the “Parties” and each a “Party”. These Sales Terms apply to all sales made by us to you. These Sales Terms are available at www.australianjumpsracing.com (collectively the Site).
These Sales Terms form the agreement under which we will supply Products or services to you. Please read these Sales Terms carefully. If you have any questions, please contact us via the contact us page, before you purchase Products from us.
You accept our Sales Terms by making a purchase from us. Your purchase from us indicates that you have had sufficient opportunity to access these Sales Terms and contact us, that you have read, accepted and will comply with these Sales Terms, and that you are 18 years or older, or have the consent of a legal guardian who is 18 years or older. You must not order Products from us if you are under 18 years of age or do not have the consent of a legal guardian who is 18 years or older. If you do not agree to these Sales Terms, you should not purchase from us.
1. PRODUCTS AND ORDERS:
- You may order from us as set out on the Site or as advised by us. We may at our discretion accept or reject an order depending on factors including availability of Products and our ability to validate your payment.
- It is your responsibility to check and confirm with us the order details, including Product and pricing, before you complete your order on the Site.
- We will provide you with order details, which may include an order number, an order ID, the shipping and billing addresses and a description of what was ordered, when you order and pay on the Site and your payment has been validated.
- A binding agreement comes into existence between you and us once we have given you an order number. No changes to these Sales Terms will be effective unless we both agree to the changes in writing.
- You cannot cancel your order once an order number has been issued to you.
2. PRICE AND PAYMENTS:
- You agree to pay the purchase price specified on the Site at the time that you place your order for the purchase of Products, plus any applicable delivery and insurance charges based on the delivery options selected by you. All amounts are stated in Australian dollars. All purchase prices include Australian GST (where applicable). Any delivery and insurance charges will be separately shown.
- You must pay for the Products by one of the methods set out on the Site, including but not limited to by credit card and electronic funds transfer. Your payment will be processed upon receipt of your order. You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If your payment is not able to be successfully processed then your order may be cancelled.
- We may charge interest at the rate of two percent (2 %) per month on any amounts unpaid after the terms of payment. If amounts owing are unpaid for seven (7) days after payment is due, we have the right to engage debt collection services for the collection of unpaid and undisputed debt, and the right to commence legal proceedings for any outstanding amounts owed to us.
- All purchases made with us are subject to availability. We do our best to keep the Products in stock and to keep the Site up to date with availability of Products.
- If there is a considerable delay in dispatching your order, or if for any reason we cannot supply a Product you have ordered, we will contact you using the contact details provided by you when you placed the order. You can choose a refund, store credit or to put your order on backorder. If you choose a refund or store credit, any delivery costs you have paid for the Product will be refunded to you. If you choose to put your order on backorder, we will contact you to arrange for delivery once the Product is available.
- If you are a trainer and have a trainers listing and have not made payment, we are entitled to take your listing down without notice.
3. MEMBERSHIPS, SPONSORSHIPS & TRAINERS PACKAGES
- Your membership will be valid for the current season you have paid for.
- A renewal notice will be emailed out at the start of each season to see whether you would like to renew.
- The prices for memberships are as stated on the website.
- If you have not received your membership pack for any reason, please feel free to contact memberships@australianjumpsracing or call Carol Torkar on (03) 9706 5966
- If you have entered into an agreement to be featured as a trainer on the website, this will need to be paid for upfront before it becomes visible on the site. If for any reason your integrity as trainer becomes an issue with Racing Victoria or the Australian Jumps Racing Association that results in bad press or has an ill effect on equine welfare the AJRA have the option to take down your listing without notice.
- Partnerships are entered with two parties. the AJRA and the chosen party and benefits are discussed and may differ from business to business.
- Dispatch: Products will not be dispatched until payment in full is received.
- Location: We deliver Australia Wide
- Cost: A delivery fee may apply, as set out on the Site or as advised by us from time to time.
- Timing: Stock Products purchased through the Site will normally be dispatched within 1 – 5 days from the receipt of your order, unless otherwise noted on the Site.
- Change: If you need to change a delivery date or the delivery address, please contact us within 6 hours of purchase as soon as possible to see if this is possible.
- Method: We may deliver the Products using the logistics partner or partners referred to on the Site from time to time. All deliveries must be signed for. If neither you nor your authorised representative is at the delivery address to accept delivery you will be notified, generally by the relevant logistics partner leaving a card with contact details, so that you can arrange another delivery time and date or collect from their office or warehouse.
- Title: Title in the Products will not pass to you until the later of delivery or your payment (in full) has been processed or otherwise received by us. If your payment is declined for any reason we reserve the right to reclaim the Products from your possession, custody or control even if they have been delivered to you or moved from the delivery address. We reserve the right to keep or sell the Products. Risk of loss, damage or deterioration to any Products will pass to you on delivery.
- Returns: Memberships cannot be returned.
5. COMPETITIONS & PROMOTIONS:
1. We may from time to time offer promotional discount codes, competitions for memberships or equivalent. These competitions will be held separately to our daily membership transactions. Please note we will do our very best to notify where appropriate on the conditions of the competition however it will be only advertising on the platform that it is engaged to. E.g. if the competition is run on instagram then this competition will only be run on instagram.
2. Competitions will have a start and finish date. Any memberships purchased outside of these dates are not included in the competition.
3. if you have purchased a membership and it is within the dates of the competition but you have not been notified please contact firstname.lastname@example.org
4. E-CYLCE Jumps Day Dining Packages - Victorian Residents Only
a) from the 20th of March to the 3rd of April - Any new memberships purchased within this time will go into the draw to win 1 of 5 dining packages at the E-CYCLE jumps day on April the 14th at Pakenham Racing.com park. This will be run as a separate competition on facebook and instagram and also via our jumping informer.
b) The information given in these Terms & Conditions is correct, but Peter Horobin Saddlery reserves the right to change any of it without prior notice. By entering the competition, entrants will be deemed to have agreed to be bound by these Terms & Conditions. Any breach of these Terms by an entrant will void their entry.
c) Winners will be selected at random by the AJRA marketing team.
d) The decision of the winners are final and no correspondence will be entered into.
6. INTELLECTUAL PROPERTY
- Intellectual Property includes but is not limited to:
- all present and future rights to intellectual property including inventions and improvements, trade marks (whether registered or common law trade marks), patents, designs, copyright, any corresponding property rights under the laws of any jurisdiction;
- all rights in respect of an invention, discovery, trade secret, secret process, know-how, concept, idea, information, process, data, formula or work product; and
- all work product developed in whole or in part by us.
- We own all Intellectual Property rights in the Site, business, Products and branding, as between us and you. The Products contain material which is owned by or licensed to us and is protected by Australian and international laws (Materials). We own the copyright which subsists in all creative and literary works incorporated into our Materials.
Your feedback is important to us. We seek to resolve your concerns quickly and effectively. If you have any feedback or questions about our Products, please contact us. If there is a dispute between the Parties in relation to these Sale Terms, the Parties agree to the following dispute resolution procedure:
- The complainant must tell the respondent in writing the nature of the dispute, to email@example.com what outcome the complainant wants and what action the complainant thinks will settle the dispute. The Parties agree to meet in good faith to seek to resolve the dispute by agreement between them (Initial Meeting).
- If the Parties cannot agree how to resolve the dispute at the Initial Meeting, any Party may refer the matter to a mediator. If the Parties cannot agree on who the mediator should be, the complainant will ask the Law Society of Victoria to appoint a mediator. The mediator will decide the time and place for mediation. The Parties must attend the mediation in good faith, to seek to resolve the dispute.
Any attempts made by the Parties to resolve a dispute pursuant to this clause are without prejudice to other rights or entitlements of the Parties under these Sales Terms, by law or in equity.
8. CONSUMER LAW, RETURN, REFUND AND EXCHANGE POLICY
- ACL: Seller’s goods and services come with consumer guarantees that cannot be excluded under the Australian Consumer Law in the Consumer and Competition Act 2010 (ACL). Nothing in the Sales Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the ACL or any liability under the ACL, which may not be limited or excluded.
- Goods & Services: If you are a consumer as defined in the ACL, the following applies to you: You are entitled to a refund or replacement for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. You are also entitled to have services remedied if they are not rendered with due care and skill or they are not fit for purpose and the failure does not amount to a major failure. To the extent we are able to exclude liability; our total liability for loss or damage you suffer or incur from our Products or services is limited to us re-supplying the Services to you or replacing the Products, or, at our option, refunding to you the amount you have paid us for the Services or Products to which your claim relates.
- Repair, replacement or a refund: You may seek a refund or exchange of a Product (excluding saddles) purchased on the Site within 14 days of purchase. If you wish to seek repair, replacement or a refund for a Product, or have an enquire relating to a Product, please contact us via email at firstname.lastname@example.org. The email must be accompanied by proof of purchase, an image of the Product and Product fault along with a short description of the fault (where relevant).
- Refund: If you are entitled to a refund under the ACL, we will only give you the refund once evidence of fault is received by us, or we have received the Product at our warehouse and inspected it and assessed whether it is eligible for a refund under these Sales Terms. Any refund we make will be by the same payment method used to purchase the Product.
- Used Products: Except as otherwise provided by these Sales Terms, we will not accept or return any Product that has been used, has been custom-made or is a special buy product.
- Packaging: You must package any Product you are sending to us securely using bubble wrap and a cardboard box to ensure that it is not damaged during return delivery to us. We will provide you with a return address label, which should be securely affixed to the cardboard box.
- Fair wear and tear: Leather is a natural product and our leather Products will undergo aesthetic changes over time with normal use. We will not normally provide repair, replacement or refunds for these changes.
- Duty of care: You have a duty of care for the Products while they are in your possession. If you damage Products, then upon the subsequent return of the Products, you may be liable to pay to repair the Products and restore them to their original condition. In these circumstances, where a repair is not economically viable, no refund will be made.
- Change of mind: We do not normally accept returns for change of mind.
9. LIMITATION OF LIABILITY AND DISCLAIMERS:
- While the information and material contained on the Site is believed to be accurate and current, it is provided by us in good faith on an "as is" basis, and we and our directors, officers, employees, contractors and agents accept no responsibility for and make no representations or warranties to you or to any other person as to the reliability, accuracy or completeness of the information contained on the Site.
- Certain legislation including the ACL and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of Products or services to you by us via the Site which cannot be excluded, restricted or modified. Our liability is governed solely by the ACL and these Sales Terms.
- To the extent permitted by law, we exclude all conditions and warranties, including but not limited to the following:
- we expressly disclaim any implied or express guarantees, representations or conditions of any kind, which are not stated in these Sales Terms;
- we take no responsibility for, and will not be liable for the Site or the Products being unavailable; and
- we will not be liable for any loss, damage, injury or death to animals, persons or property including legal costs or expenses whether direct, indirect, special, consequential and/or incidental, including loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation, or any indirect, remote, abnormal or unforeseeable loss, or any loss or damage relating to business interruption, loss of programs or other data on your information systems or costs of replacement Products, or otherwise, suffered by you or claims made against you, arising out of or in connection with the Site, inability to access or use the Site, the incorrect use of the Products, failure to properly check the Product before each use, failure to follow safety and use instructions accompanying the Products or stated on the Site, failure to repair or maintain the Product or a part thereof as needed, your inability to understand the instructions accompanying the Products or stated on the Site, repairs and maintenance undertaken by third parties, or the late supply of Products, even if we were expressly advised of the likelihood of such loss or damage.
- Limitation: To the extent permitted by law, our total liability arising out of or in connection with the Products or these Sales Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the total price paid by you for the purchase of Products under these Sales Terms.
These Sales Terms may be amended from time to time without prior notice. Your purchasing from us following any such amendments will be deemed to be confirmation that you accept those amendments. We recommend that you check the current Sales Terms before purchase. Our agents, employees and third parties do not have authority to change these Sales Terms.
You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your breach of these Sales Terms. You agree to co-operate with us (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our Products including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information you have given us. The obligations under this clause will survive termination of these Sales Terms.
- Privacy: We agree to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and any other applicable legislation or privacy guidelines.
- Accuracy: While we endeavour to keep the information up to date and correct, we make no representations, warranties or guarantee, express or implied, about the completeness, accuracy, reliability, suitability or availability of any information, images, products, services, or related graphics contained on the Site for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
- Termination: We reserve the right to refuse supply of the Products ordered by you, terminate your account, terminate our contract with you, and remove or edit content on the Site at our sole discretion, without incurring any liability to you.
- GST: If and when applicable, GST payable on our Products will be set out in our invoices or at the time of payment. By accepting these Sales Terms you agree to pay us an amount equivalent to the GST imposed on these charges.
- Relationship of Parties: These Sales Terms are not intended to create a relationship between the Parties of partnership, joint venture, or employer-employee.
- Force Majeure: We will not be liable for any delay or failure to perform our obligations under these Sales Terms if such delay is due to any circumstance beyond our reasonable control. If we are delayed from performing our obligations due to such a circumstance for a period of at least two (2) months, we may terminate our agreement with you by giving you five (5) business days' notice in writing.
- Notice: Any notice in connection with these Sales Terms will be deemed to have been duly given when made in writing and delivered or sent by email, facsimile or post to the Party to whom such notice is intended to be given or to such other address, email address or facsimile number as may from time to time be notified in writing to the other Party.
- Waiver: Any failure by a Party to insist upon strict performance by the other of any provision in these Sales Terms will not be taken to be a waiver of any existing or future rights in relation to the provision. No waiver by us of any of these Sales Terms shall be effective unless we expressly state it is a waiver and we communicate to you in writing.
- Assignment: You must not assign any rights and obligations under these Sales Terms, whether in whole or in part, without our prior written consent.
- Severability: If any of these Sales Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
- Jurisdiction and Applicable Law: Your use of the Site and any dispute arising out of your use of it is subject to the laws of Victoria and the Commonwealth of Australia. These Sales Terms are governed by the laws of Victoria and the Commonwealth of Australia and subject to the non-exclusive jurisdiction of the courts operating in Victoria. The Site may be accessed throughout Australia and overseas. We make no representation that the Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access the Site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the Site.
- Entire Agreement: These Sales Terms and any document expressly referred to in them represent the entire agreement between you and us and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.
For any questions or notices, please contact us at:
Australian Jumps Racing Association
398-418 Hammond Rd, Dandenong South VIC 3175
Last update: 14 March 2019